The premise
You already pay for the tools. The process is still manual.
Somewhere in your shop, one person is holding a broken process together by hand. They retype quotes into three systems. They rebuild the same report every Friday. The software that could take it off their plate is already paid for; it just sits half-set-up, talking to nothing.
Wiring it together is nobody's job, and most consultants won't touch work this small. It's the only work we do.
One process, named in writing, rebuilt to run itself in two weeks.
The offer
The Two-Week Bottleneck Fix.
Four terms, no fine print.
- One process
- Exactly one, named in writing. The three-day quote, the invoice chase, the Friday report. Whatever else we find along the way gets its own quote.
- Two weeks
- The clock starts when you sign the scope and stops at a measured result.
- $2,500 CAD, fixed
- No hourly billing, no change orders. You know the full price before you say yes.
- Pay only if it works
- Before we build anything, we agree in writing on the one number that counts as success. Hit it, you pay. Miss it, you don't.
Every fix includes the working system, a before-and-after measurement, a one-page handover doc, and thirty days of adjustments.
It starts with a free teardown, not a pitch. Book one below.
The console
Select an instrument.
Most fixes use one or more of these four. The teardown decides which, and in what order.
AI agents
The scene
A lead writes in at 9:04. The reply goes out at 4:40, and the deal has already gone somewhere faster.
What we deploy
An agent that owns the job end to end: it triages the enquiry, drafts the reply in your voice, updates the CRM, and escalates to a human the moment judgment is needed. Guardrails, logs, and a clean handoff are part of the build, not an afterthought.
What you hold at the end
An agent in production your team trusts, plus the playbook to run and extend it.
The signals
Six signs the night has gone on too long.
Open the one that sounds familiar. Each names the instrument we would reach for.
Approvals, updates, and answers all queue behind one calendar, and the operation moves at the speed of their inbox.Instrument: an agent and workflows together, taking the routine load off the operator so only judgment reaches them.
Every subscription seemed reasonable alone; together they overlap, half-connect, and bill monthly. Adding another will not fix it.Instrument: the teardown first, and it often prescribes subtraction. Cutting idle licenses is as common an outcome as a new system.
The ask sits in an inbox, the parts get priced by hand, and the follow-up depends on whoever remembers. By the time it goes out, the customer is holding two other quotes.Instrument: automated workflows, with an agent drafting the quote for a human to approve.
The concern is legitimate: ungoverned tools guessing over sensitive material is a real exposure, not a phobia.Instrument: data boundaries agreed in the scope, and retrieval that cites your documents instead of guessing.
Each re-entry is a chance to make the truth diverge, and reconciling the divergence becomes its own weekly job.Instrument: automated workflows first; an agent where the entry needs drafting, not just moving.
Onboarding leans on interruptions because the institutional answer sits in nobody’s reach.Instrument: a RAG system as the first place questions land, escalating to people for the genuinely new ones.
The observation log
How a fix runs, first look to handover.
Five entries, always in this order. The two-week clock starts at entry two.
Entry 01
The teardown
Free, about forty-five minutes. We watch the work happen, map where the hours go, and put a dollar figure on the leak. The map is yours whether or not you hire us.
Entry 02
The scope
One page: the process, the number the fix has to hit, and what counts as done. You sign it before we build anything.
Entry 03
The build
Two weeks, built alongside the person who runs the process today. AI where it helps, plain code where it doesn't.
Entry 04
The measurement
We run last month's real work through the new process and compare. Hit the number, the invoice goes out. Miss it, it doesn't.
Entry 05
The handover
You get the working system, a one-page doc your team can run it from, and thirty days of adjustments. Then it's yours.
The guarantee works because of entry two: the number is set before the build, not negotiated after.
The first step
Arrive at dawn.
Forty-five minutes, free, on site or on a call. We find where the hours are going, put a number on it, and tell you straight whether a fix is worth it. You keep the map either way.
No deck. No pitch. A straight answer.